Alt+F3 → select your company inside Tally shows this exact path at the bottom of the screen. If it points to C: instead of D:, ask Fix24 support to move it so it's covered by backups.
Default data location
On your Fix24 cloud desktop, Tally company data is stored on the D: drive, inside a folder named Tally Data (or a client-specific folder your admin has set up). This is separate from the C: drive, which holds only the operating system and applications.
Check the path from inside Tally
- Open Tally and load your company.
- Press Alt + F3 to open the Company Info menu.
- Select your company — the full data path is shown at the bottom of the screen.
If your data path shows anything on the C: drive, contact Fix24 support — this should be corrected so your data is included in scheduled backups.
Still stuck?
Our support team can jump on a call or remote in to help directly.