Free Trial Terms

Free trials are generally available to new customers only, one trial per person, company, billing address, or payment method. We reserve the right to verify eligibility and to decline or end a trial where we reasonably suspect abuse of this offer (e.g., repeated sign-ups to extend trial access).

The duration, included resources, and specific Service(s) covered by a given free trial will be stated on the relevant offer page or sign-up flow at the time you activate it. Trial Services may have reduced resource limits, feature restrictions, or support levels compared to paid plans.

Free trial Services are provided on an "as is" basis without the uptime commitments or service credits described in our Service Level Agreement, and without the backup guarantees described in our Backup & Disaster Recovery Policy. We recommend not using trial Services for production workloads.

Some free trials may require payment details at sign-up to prevent abuse and to enable a smooth transition to a paid plan; where this is the case, it will be clearly disclosed before you activate the trial. If payment details are collected, no charge will be made until the trial ends and you have been notified, unless stated otherwise in the specific offer terms.

Before your trial ends, we will notify you by email. Depending on the specific offer: (a) the Service may automatically convert to a paid plan and be billed using your saved payment method, unless you cancel before the trial ends; or (b) the Service may be automatically suspended and, after a grace period, deleted, unless you upgrade to a paid plan. The applicable behavior will be stated in your trial confirmation email or account dashboard.

You are responsible for backing up any data created during your trial. If your trial ends without conversion to a paid plan, associated data may be deleted after a limited grace period as described in your trial confirmation.

Trial Services remain subject to our Acceptable Usage Policy. Trials found to violate this policy may be suspended or terminated immediately without notice.

As trial Services are provided free of charge, our Refund & Cancellation Policy 30-day guarantee does not apply to the trial period itself; it applies from the date your first paid invoice is charged, if you convert to a paid plan.

We may modify, limit, or discontinue our free trial program at any time, including for trials already in progress, though we will honor the terms disclosed to you at the time you activated your trial.

For questions about your free trial, contact support@fix24.cloud or call 75759 50003. Fix24.cloud, Datamation Group, Guwahati, Assam, India.